Most delivery problems start at the handoffs: unclear ownership, slow decisions, and manual work that keeps
coming back. I make those workflows visible, owned, and easier to run.
At HomeTeam Network, I launched remote production in six weeks and built the operating team from zero. At
Interlaced, I led onboarding automation that provisions Google Workspace accounts, retries failures, and
escalates exceptions. At Sky Mavis, I automated request routing across Legal, Growth, Operations, and Finance.
My engineering and QA background helps me scope work and make trade-offs with developers. I use AI to triage
tickets, draft responses, summarize data, and accelerate product work from a clear specification.