Most delivery problems aren't technical. They're a missing handoff, a decision nobody owns, or a manual
step nobody questioned. My job is to find them, fix them, and automate whatever keeps coming back.
I've done it in three places. At Sky Mavis, I replaced manual follow-up with Jira workflows across Legal,
Growth, Operations and Finance. At Interlaced, a support ticket now sets up a new user's Google Workspace
account and escalates to a person only when the automation fails, saving an estimated 30 minutes per
onboarding. At HomeTeam Network, I built a team of 60+ contractors from zero and scheduled 470+ live
broadcasts in a single month.
I started in engineering, with full-stack development and API testing, so I can judge estimates and
trade-offs with developers. I treat AI like a team that needs a clear spec. I use it to triage tickets,
draft responses and summarize data, and I used it to build MUBA, a SaaS prototype for nursing homes that I
took from functional spec to live demo.
Open to remote Technical Delivery Manager and Technical Program Manager roles with US teams.